Terms & Conditions

Welcome to our online store! Batiks.lk, provide our services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

Shipping and returns

It’s always our goal to make your ordering process as efficient as possible. Learn all about our shipping policies and procedures below

Shipping Methods and Rates

We have an Island wide shipping policy for Sri Lanka. 

Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). We kindly ask that you anticipate 3-5 business days for standard shipping in Sri Lanka.

Order Status

We process orders Monday through Friday in the order in which they are received.If you want to check the status of your order, please use the order number generated while order confirmation was given, and send us an email and we will get back to you with the status. If you have questions about your order, please call us at +94 773 524 046 or email via batiks.lk@gmail.com

Change Submitted Orders

If you need to change an order you have already placed, please contact a Batiks.lk Customer Representative at +94 773 524 046 or email via batiks.lk@gmail.com and we will get back to you on the possibility of the same.

Report Order Problem

If your order is missing a product, contains a damaged item, or other concern, please contact a Batiks.lk Customer Representative at +94 773 524 046 or email us at batiks.lk@gmail.com. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

Electronic Communications

When you visit Batiks.lk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Batiks.lk and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Batiks.lk, with copyright authorship for this collection by Batiks.lk, and protected by international copyright laws.

Trade Marks

Batiks.lk’s trademarks and trade dress may not be used in connection with any product or service that is not Batiks.lk’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Batiks.lk. All other trademarks not owned by Batiks.lk or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Batiks.lk or its subsidiaries.

License and Site Access

Batiks.lk grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Batiks.lk. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Batiks.lk. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Batiks.lk and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Batiks.lk’s name or trademarks without the express written consent of Batiks.lk. Any unauthorized use terminates the permission or license granted by Batiks.lk. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Batiks.lk so long as the link does not portray Batiks.lk, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Batiks.lk logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Membership Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Batiks.lk and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, emails and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Batiks.lk reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Batiks.lk and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Batiks.lk and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Batiks.lk or its associates for all claims resulting from content you supply. Batiks.lk has the right but not the obligation to monitor and edit or remove any activity or content. Batiks.lk takes no responsibility and assumes no liability for any content posted by you or any third party.

Risk of Loss

All items purchased from Batiks.lk are made pursuant to a shipment contract.

This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Batiks.lk and its associates attempt to be as accurate as possible. However, Batiks.lk does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Batiks.lk itself is not as described, your sole remedy is to return it in unused condition. Disclaimer of warranties and limitation of liability this site is provided by Batiks.lk on an “as is” and “as available” basis. Batiks.lk makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Batiks.lk disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Batiks.lk does not warrant that this site, its servers, or e-mail sent from Batiks.lk are free of viruses or other harmful components. Batiks.lk will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

By visiting Batiks.lk, you agree that the laws of the Democratic Socialist Republic of Sri Lanka, without regard to principles of conflict of laws, will govern these conditions of Use and any dispute of any sort that might arise between you and Batiks.lk or its associates.

Disputes

Any dispute relating in any way to your visit to Batiks.lk or to products you purchase through Batiks.lk shall be submitted to confidential arbitration in Democratic Socialist Republic of Sri Lanka except that, to the extent you have in any manner violated or threatened to violate Batiks.lk‘s intellectual property rights, Batiks.lk may seek injunctive or other appropriate relief in any state or federal court in the state of Democratic Socialist Republic of Sri Lanka and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Polices, Modification, and Severability

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Batiks.lk. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material could be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: batiks.lk@gmail.com.