Privacy Policy
Last updated: May 17, 2025
We collect information that you provide directly to us in the course of utilizing our luxury services, including:
- Client name, signature coordinates, and secure contact credentials.
- Verified billing addresses and local/international shipping destinations.
- Payment authentication signatures and bank transfer confirmations.
- Purchase transaction history, fitting sizing sheets, and design preferences.
We process collected data under strict compliance procedures to achieve the following outcomes:
- Fulfilling purchase orders, tailoring fitting specifications, and managing global couriers.
- Transmitting order progress notifications, tracking waybills, and uploading bank slips.
- Distributing news about collection previews and private showcase appointments (subject to consent).
- Improving website interface responsiveness and checkout convenience.
BATIKS.LK does not sell, rent, or trade client information to external third parties. We share data only with trusted service entities required for basic operations:
- Verified payment gateway solutions for secure credit card validation.
- International and domestic courier logistics to manage physical deliveries.
- Regulatory and legal authorities when strictly mandated by Sri Lankan law.
Clients are granted full authority over their personal data records. You have the right to request:
Data Access
Request a comprehensive copy of the personal information stored in your client profile.
Profile Modification
Update incorrect details, change addresses, or adjust active email subscription preferences.
Account Deletion
Request permanent removal of your registration records and transaction history from BATIKS.LK databases.
We deploy robust digital security measures to defend against unauthorized file modifications or disclosure of sensitive client info:
- Fully encrypted SSL connections across all checkout pages.
- Tokenized credit card transactions utilizing certified banking portals.
- Restrictive workspace logs that limit backend data access to authorized personnel.
We utilize browser cookies and analytics tags to understand site navigation paths, store shopping cart status across visits, and remember regional settings. You can manage cookies directly via your browser preferences panel.
For any privacy-related inquiries, data requests, or information audits, please reach out to our client management desk:
